Connect a source
Start with Etsy, Shopify, or a shipment export and bring every order into one view.
Learn moreEtsyShopify
Proactive shipment exception monitoring for ecommerce
Monitor stuck shipments before your customers do
Monitor Etsy and Shopify order shipments in one place. WIMOtrack flags no-scan, stalled, late, and delivery-exception shipments so you can act before a customer asks for a refund.
A customer needs an answer
The “Where is my order?” message arrives
Tracking needs a closer look
You check the tracking
No scan. No movement. Nothing has changed for two weeks—and nobody on your team was warned.
The refund request follows
Now they want a refund
The customer is frustrated. You are reacting under pressure, with the sale and their trust already at risk.
A better outcome starts earlier
WIMOtrack saves you from refund requests
See stalled shipments before your customer has to ask, giving your team time to investigate, communicate, and protect the sale.
Start monitoringA clearer way to work
From store connection to clear next steps
Connect your sources, let WIMOtrack monitor the gaps, then work only what needs attention.
Let it monitor
Updates are normalized into a consistent health view without another dashboard to watch.
Learn moreWork the exceptions
Review the few shipments that need an explanation or action before customers ask.
Learn moreSimple pricing for calmer operations 💰
Pricing that scales with your shipping volume
Choose your annual shipment volume and see the plan that fits your operation.
I have 6,000 shipments per year
1,00060,000+
Essentials
Best for new stores
Reduce WISMO and build customer trust
Starting at
$29/month
6,000 shipments per year
$0.08 per extra shipment
Choose Essentials Etsy or Shopify connection Daily health checks Exception queue Shipment history
Premium
Best for growing brands
Drive revenue and grow customer lifetime value
Starting at
$59/month
6,000 shipments per year
$0.12 per extra shipment
Choose Premium Multiple sources Faster monitoring cadence Priority support Advanced exception rules
Enterprise
Best for high-volume operations
Scale post-purchase and unify operations
Custom
Contact sales Custom carrier connections Custom alert rules Team access Dedicated support
Answers for every shipping question 💬
Answers for calmer operations
WIMOtrack gives your team an early, explainable view of shipment problems, so you can understand what needs attention and decide what to do next.
What does WIMOtrack actually monitor?
WIMOtrack watches active shipments for no-scan gaps, stalled movement, late delivery, and exceptions, giving your team time to investigate before a customer has to ask where an order is.
Can WIMOtrack reduce customer support pressure?
Yes. Early, explainable flags help you investigate an issue, contact the customer, and stay ahead of delivery questions.
Can I connect Etsy and Shopify?
Yes. Start with Etsy or Shopify and bring both into one view, so you can spot issues early and respond from one place.
Is this a customer-facing tracking page?
No. WIMOtrack is an operations workspace for your team. It helps you understand what is happening with every order and decide what to do next.
What happens when a shipment is flagged?
Each flag includes a clear reason, supporting shipment evidence, and the next step to consider, so your team can act with context.
Protect the sale before the refund request
See the shipment problem before your customer does
Give your team the time to investigate, communicate, and protect the sale before a delayed order turns into a refund request.
Start monitoring